I grab the first three from EDD → Orders filtered from the previous Monday → Sunday Completed = New sales, Renewal = Renewals, Refunded = Refunds For upgrades, stay on the same screen and use the Filter. Filter by Upgrades Active Subscriptions: https://wpsimplepay.com/wp-admin/edit.php?post_type=download&page=edd-subscriptions — the “Active” count on this page. There is no historical information here. It’s […]
*Internal Only:* Stripe has recently announced changes to their Billing plans, consolidating their Starter and higher-tier plans into a single plan with a 0.7% fee on subscription transactions starting next year. This change affects all WP Simple Pay sites using the Plus license’s subscription functionality with Stripe Billing. Previously, the Starter plan had a 0.5% […]
WP Simple Pay does not provide functionality to start a download automatically after a payment is complete. You must add a link to the download you want to deliver in the payment confirmation page or email receipt message. We also do not protect download files. If the purchaser shares the link, the file will not […]
For instance, to return the text “Silver Option” in the form below If the price option has a custom label, that should be used as the payment description, so {payment:description} would return the label of the chosen price option. This does not work for subscriptions.
SupportAssist Tutorial SupportAssist is an internally developed and maintained AI assistance tool designed to provide our support team with possible solutions to customer inquiries prior to viewing the support ticket. SupportAssist uses the SKB site (this site you are on), our HelpScout saved replies, and our public facing documentation (https://easydigitaldownloads.com/docs) to provide possible solutions to […]
You can see in this log entry that the attempt is associated with WP Simple Pay, and contains other plugin relevant information: Compared to a log entry from one of the other payment plugin attempts: If the customer has other integrations, services, or websites using the same Stripe account, they’ll need to ensure they are […]
Here’s an example of how to update the custom amount field with JavaScript: https://gist.github.com/spencerfinnell/bc770cce91af5d79fdb0a187faa0bd77#file-script-js-L5 The field can be hidden with CSS, but it needs a custom amount price option so JavaScript can adjust it.
NOTE: The gist below has been replaced with solutions in WPCode: https://library.wpcode.com/account/private-snippet-library/?search=conversion, but leaving here for posterity. Occasionally we get support tickets asking about adding conversion tracking codes to WP Simple Pay payment success pages. Spencer created a code gist that helps solve this. https://gist.github.com/spencerfinnell/125161885b753c0d734bd3755d53d7c6 That Gist will only output the tracking code once. It […]
Currently, Stripe does not offer a way for us to change or edit this text in any way. Last updated 11/29/22
Translating WP Simple Pay When you switch to your language in WordPress, WP Simple Pay will only be translated if the appropriate files exist and are fairly current. If translations to your language appear to be non-existent or outdated, please consider contributing translations for your language for WP Simple Pay. It’s fairly straightforward, does not […]