Since the user will get an email asking them to update their password, I think it’s important not to start this process unless you can finish it uninterrupted Create user. User > Add New Create order. Downloads > Orders then click Add New button create a new customer and add the same email there that […]
You need elevated privileges in Stipe to do the following. You will likely need Cristian or Ben Rojas to complete the procedure. If anyone has a valid license during a period in which additional fees were collected, we will always refund them. You can find any fees collected for an account at https://dashboard.stripe.com/connect/application_fees and then […]
WP Simple Pay (and all Awesome Motive products) offer introductory discounts for the first year of a license subscription. The introductory price for a WP Simple Pay license is 50% of its renewal price. This is to encourage new customers to try the products, and this practice is common across different business industries (e.g., web […]
The Help Scout sidebar provides information on a customer’s license details. Sometimes, we might want to look up license information for a different email address to help us decide the next steps. Help Scout has a New Conversation option that can be helpful in such instances. 1. Create a New Conversation The New Conversation option can be […]