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WP Simple Pay Support Knowledge Base

Category: Customer Management

Create an Order Manually

Accounts, Customer Management, Licensing August 2, 2023January 30, 2024

Since the user will get an email asking them to update their password, I think it’s important not to start this process unless you can finish it uninterrupted Create user. User > Add New Create order. Downloads > Orders then click Add New button create a new customer and add the same email there that […]

Allowing Management for Subscriptions Created Without WP Simple Pay

Customer Management, Support February 17, 2022March 14, 2024

Documentation link: https://wpsimplepay.com/doc/customer-susbcription-management-settings/#allowing-management-for-subscriptions-created-without-wp-simple-pay Subscriptions that were created without WP Simple Pay, or created manually in Stripe, will not receive Upcoming Invoice email reminders. These Subscriptions will not contain the necessary identifying information WP Simple Pay uses to determine the validity of a Subscription. In order to send emails for these Subscriptions, the Subscription must contain […]

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