When someone from a charity or other nonprofit requests nonprofit pricing, we have two saved replies that we use to follow up.
Initial reply: https://secure.helpscout.net/settings/saved-replies/260398/2445803
At WP Simple Pay, we currently offer nonprofits 65% off our regular first-year pricing.
After the first year, you can re-request the 65% discount as a refund for the difference. Just send us a support ticket and ask for a continuing discount.
But first, could you please provide documentation of your nonprofit status? Once provided, we will follow up and, if approved, provide a special discount code for you to use.
Please fill out the WP Simple Pay Nonprofit application to get started.
Verifying documentation sent
Check the evidence the potential customer has submitted to see if it qualifies then as a registered non-profit.
For US entities
Check submitted PDF letter ( issue by the government ) and I verify by entering their tax ID here – https://apps.irs.gov/app/eos/
For non-US entities
Depends on the country as to whether their government provides some kind of proof of non-profit status, or provides a website where we can check.
Follow up after receiving a reply to the initial reply with requested documentation AND verifying the documentation: https://secure.helpscout.net/settings/saved-replies/260398/2558321
Thank you for submitting your documentation. We invite you to use a discount code that’s intended for qualifying nonprofit organizations only.
After selecting a license to purchase, just click “Have a coupon?” near the top of the checkout page and enter the discount code NPOSAVE65 to set the discount to 65% off the first year.
After the first year, you can re-request the 65% discount for your annual renewal payments in the form of a refund for the difference. Just contact us once again or reply to this email with this request.
Let us know if you have any further questions.